Sunday, 24 April 2005

User experience is quality, not a discipline. Peter Merholz is right on the mark with his new perspective on user experience design or UXD (he initially proclaimed UXD dead): "User experience should not be just about interactive systems -- it's a quality that reflects the sum total of a person's experiences with any product, service, organization. When I walk into a store, I'm having a "user experience." When I call an airline to make a reservation, I'm having a "user experience." And innumerable elements contribute to affect that quality of experience." [Source: elearningpost] 9:39:54 PM

© Copyright 2005 Bill. Last update: 27/5/05; 4:55:50 PM.